Your order will be dispatched as soon as all products in the order are available; you will be contacted by email if there is likely to be delay or unavailability with a product. Please make sure your contact email address is correct when placing your order.
Once you place your order, please allow 1-2 business days for it to be processed. The shipping time usually takes 2-5 weeks for our Premium shipping method and 3-7 weeks for our Standard shipping method. The time depends on the customers country and on the item that was purchased. Our fastest shipping time is to the United States.
The difference between our Standard and Premium shipping methods is that the Premium method is twice as fast and provides premium tracking numbers. The Standard shipping method is still insured and more affordable, but it doesn't provide you with tracking during the whole shipping time. We always recommend you to pay a bit more in order to receive much better service and to have premium tracking numbers.
We ship overseas so our shipping times are a bit longer than expected. However, we offer you good prices and great quality, so please be patient and you won't regret it!
Please expect your items to be shipped separately if you order more different items. We ship your items in multiple packages for many different reasons. It benefits our customers because some items arrive quicker than others and pass through customs clearance faster. Also, the fees and taxes (in case there are any) for our customers are much lower and we want you to get your items without additional costs if possible! This is also why you will see lower price costs on your packaging, which is a standard across the globe now for sending any type of items.
We ship worldwide to 241 countries available on this list.